shipping policy
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification with tracking details once your order has shipped.
Shipping Rates & Delivery Estimates
We offer free standard shipping.
Estimated delivery times:
- Europe & UK: 7–14 business days
- Australia: 8–16 business days
- Other International: varies by location, typically 8–16 business days
Please note that delivery times are estimates and may be affected by customs processing or carrier delays.
International Shipping
We ship worldwide!
International orders may be subject to customs duties and taxes (including VAT), which are the responsibility of the customer. Striders Sports is not responsible for delays caused by customs.
Order Tracking
Once your order has shipped, you’ll receive a tracking number via email so you can monitor your delivery every step of the way.
Shipping Issues
If your order hasn’t arrived within the estimated timeframe, please reach out to us at support@striderssports.com — we’re here to help.
Incorrect Address Disclaimer
Please double-check your shipping address before placing your order. Striders Sports is not responsible for packages lost due to incorrect or incomplete addresses provided by the customer.